Shipping Policy

1. Processing Time

Orders are typically processed and dispatched within 1-3 business days. You will receive a shipping confirmation email with tracking information once your order has been shipped.

2. Shipping Methods & Costs

We offer Standard and Expedited shipping options. Shipping costs are calculated at checkout based on your location and the weight of the package.

Free Standard Shipping is available on orders over $99.

3. Shipping Destinations

We currently ship to the following countries:

United States

If your country is not listed, please contact us at service@mail.lasenchoo.com to confirm availability.

4. Customs, Duties & Taxes

Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the responsibility of the recipient and may be collected upon delivery.

We are not responsible for any delays caused by customs clearance.

5. Delivery Times

Estimated delivery times are provided at checkout and are not guaranteed. Delays may occur during peak seasons or due to unforeseen circumstances.

Standard Shipping: 5-10 business days
Expedited Shipping: 2-5 business days

6. Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your package directly through the carrier's website.

7. Incorrect Address

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you need to change your address, please contact us within 12 hours of placing your order.